1. General
This is the most recent Terms of Service agreement as of March 17, 2017.
Any further changes modify and replace all former agreements.

2. Service
Social Empire will only be used for promotional purposes for your account and pictures on Instagram.
We require your Instagram credentials to run our service because we need access to your Instagram API. To run our service we use your Instagram API to target your specific target audience to drive traffic to your account. This is a very legitimate marketing method which will increase your exposure and following with real organic followers.
The expected amount of followers, likes and comments is not guaranteed to you in any way. It all depends on the quality and interestingness of your content.
Images liked by Social Empire or related services are chosen through hash-tagging - we cannot guarantee photos liked to be of appropriate material. (Example: photos containing nudity with the hash-tags #fitness #nutrition)

3. PayPal & Payments
You agree that upon purchasing our services, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via PayPal.
Your re-occurring payment term will automatically recur for the same amount on the same term if you fail to cancel or notify us for cancellation
Upon a fraudulent attempt to file a dispute, we receive the right, if necessary, to reset all followers and likes, terminate your account and/or permanently ban your IP address.
If you fail to reply within 1 week you will automatically forfeit any chance of a refund for that weeks and previous weeks payments and instead be applied "time" as service for the monies paid.

4. Registration
We require your Instagram username and password to obtain required information for Social Empire services.
By subscribing to a specific Instagram weekly term, you must pay for the complete term time before cancelling your subscription. If no notice your term time will fall into the exact same term time. If at any stage you would like to cancel your term please contact support to advise them of this & allow 24 hours.
You agree by registering or accepting this agreement that you are at least 18 years of age.

5. Copyright
You will in no way copy any programming, text or images used on the Social Empire website without the written consent of a Social Empire representative.

6. Instagram
You will only use the Social Empire website in a manner which follows all agreements made with Instagram on their Terms of Service page.

7. Reviews & Public Usage
If asked for a Social Empire review, we have the rights to utilize reviews publicly on forums, and websites unless specifically asked to remain confidential. We can remove your review if contacted - allow 2 business days and it will be removed.

8. Liabilities
Social Empire is in no way liable for any account suspension or picture deletion done by Instagram.

9. Disclaimer
Social Empire will not be responsible for any damages you or your business may suffer. Social Empire makes no guarantees of any kind, expressed or implied for the services we provide. Since Social Empire uses the internet to deliver services, we cannot guarantee up time or availability of our website.

10. Change of Terms
This Terms of Service is subject to change at any time. Notices of change will be considered given and effective on the date posted on our website. The changes made will become effective the date they are posted on our website. No further notice by Social Empire is required upon your continued use of our website or software.

Refund Policy

Need a refund? We are happy to help.

Since Social Empire is offering non-tangible irrevocable goods we are unable to issue refunds once the order is placed and the product is delivered. Once your payment has been completed, our product is automatically delivered to you and it's your responsibility to enter proper information and utilize our digital goods to your advantage. Unless otherwise expressly stated, all fees are non-cancellable and non-refundable. At the end of each billing cycle, unused credits expire.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we honor requests for the refund on the following reasons:
Non-delivery of the product: in some cases the process times are slower, and it may take a little longer for your orders to finish. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 3 days from the order placing date. Otherwise the campaign will be considered completed.
Unsatisfactory: If you are 100% unsatisfied and we can adhere to the results provided you will be granted a full refund.
Product not-as-described: such issues should be reported to our support department within 3 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

If you’re facing a technical issue with the our product, please contact us at hello@socialempire.co
Because most issues can be resolved, our refund rate is lower than 1%.

Your case will qualify for a refund if it meets this condition:

You purchased our product less than 3 days ago and we could not resolve your technical issues that you faced with our product.

Your case will not qualify for a refund if it meets these conditions:

1. You no longer wish to use our product. You needed it temporarily but don’t need it anymore.
2. You reported an issue but do not wish to cooperate with us to help troubleshoot it.
3. You misunderstood what the product does. Through our website, we have explained everything in great detail, leaving no room for confusion.
4. The product works well but a third-party product causes an issue. Technical issues caused by other products do not qualify as the right grounds for a refund.

If you qualify for the refund please submit your request at hello@socialempire.co

Subscription renewal

Your SocialEmpire subscriptions automatically renew when your contract expires to ensure you have continuous access. You will be charged for a new subscription term on the renewal date.

The SocialEmpire uses the payment method you entered during purchase for subscription renewal. If you prefer to use a different payment method for recurring billing for subscription renewal, please contact us at hello@socialempire.co

About Monthly Renewal

If you choose a Monthly subscription, you are charged the renewal rate automatically each month on an ongoing basis until you cancel automatic renewal. If you wish to subscribe for only one month or end your subscription after several months, you must visit your Socialempire account and turn off the automatic renewal setting before your account renews for the next monthly term or email us at hello@socialempire.co within seven days of the renewal date.

Subscription Cancellation Policy

You may cancel your subscription at any time. You are responsible for the full subscription fee in the monthly billing cycle in which you cancel. Once your account has been billed, all sales are final and there will be no refunds. If you cancel your subscription but are not eligible for a refund, you'll retain access to the subscription until it expires. For renewals of subscriptions longer than one week, cancel within seven days of the renewal date to receive a full refund.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Participating Merchant Policies

Related services and offerings with links from this website and product have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

Collection of Information

In the event that we collect personally identifiable information, like names, email addresses, etc., please take note that these are voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

We may also disclose your personal information, without notice, if such action is necessary to:

(a) Conform to the edicts of the law or comply with legal process served on the Site;

(b) Protect and defend the rights or property of the Site;

(c) Act in urgent circumstances to protect the personal safety of users of the Site.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us at hello@socialempire.co

We reserve the right to make changes to this policy. Any changes to this policy will be posted.